Employment
Join our team of all-stars, memory makers, and game changers!
Ready to forge memories on event days by creating connections through exceptional guest experience? Apply below to join our team!
- Candidates must be flexible – Able and willing to work weekends, evenings and holidays when required.
- Candidates may be assigned outdoors for long periods of time in a range of weather conditions.
- Candidates must be able to commute to and from Acrisure Stadium.
Applicants must be 18 years of age. PSSI Stadium LLC and its vendors are equal opportunity employers, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, disability, age, sex, religion, sexual orientation, ancestry, or national origin.
Game Day Positions
As a Club Team Member, you will be responsible for several tasks throughout and around our four Club Levels. Club Team Members are positioned at escalators, elevator lobbies, and entry/exit doors to ensure an efficient and helpful arrival, in game experience, and egress for our fans. Responsibilities include, but are not limited to:
- Possessing and displaying an in-depth knowledge of the stadium layout and policies.
- Assisting guests with questions and directions coming onto the Club Level.
- Verbally greeting all guests in a friendly and polite manner.
- Checking/scanning all tickets and credentials for guests entering the Club Level.
- Assisting ADA guests by escorting them via wheelchair from the Club to the closest exit.
- Setting up and tearing down of game day promotions throughout the Club Level.
Requirements:
- Must commit to work all Acrisure Stadium events, including Pittsburgh Steelers football games, the University of Pittsburgh football games, concerts, etc.
- Must be 18 years or older.
- Must be able to pass a criminal background check and a drug test.
- Maintain a professional appearance.
- Ability to be friendly and courteous, regardless of the situation.
- Effective verbal communication skills.
- Able to stand for long periods of time, walk long distances, and climb stairs.
Event Manager duties and responsibilities include, but are not limited to:
Seat Attendant Supervisor:
- Responsible for overseeing a select number of Seat Attendants.
- Assist Seat Attendants with greeting guests and monitoring/supervising seating sections.
- Assist Seat Attendants in preventing guests from obstructing the view of others while play is in action.
- Brief designated Seat Attendants prior to event on their specific responsibilities and job duties.
- Responsible for enforcing all stadium policies and procedures.
- Assist City Services Personnel (police, EMS, etc.) and other building staff when needed.
- Must excel in verbal and written communication.
Ticket Taker Supervisor:
- Responsible for overseeing a select number of Ticket Takers and Gate Watchers.
- Assist Ticket Takers with greeting guests and monitoring/supervising ingress of guests.
- Assist Ticket Takers with ticket scanner issues.
- Brief designated Ticket Takers and Gate Watchers prior to event on their specific responsibilities and job duties.
- Responsible for enforcing all stadium policies and procedures.
- Assist City Services Personnel (police, EMS, etc.) and other building staff when needed.
- Must excel in verbal and written communication.
Requirements for ALL Event Manager positions include:
- Must commit to work all Acrisure Stadium events, including Pittsburgh Steelers football games, the University of Pittsburgh football games, concerts, etc.
- Must be 18 years or older.
- Must be able to pass a criminal background check and a drug test.
- Maintain a professional appearance.
- Ability to be friendly and courteous, regardless of the situation.
- Effective verbal communication skills.
- Able to stand for long periods of time, walk long distances, and climb stairs.
Guest Services Attendant
The Guest Services Attendant is responsible for many different tasks on an event day. These tasks may include, but are not limited to the following:
- Possessing and displaying an in-depth knowledge of the stadium layout and policies.
- Assisting ADA guests by escorting them via wheelchair from the gates to their seats.
- Directing guests inside the stadium to the proper section, concession stand, or other area.
- Answering any and all questions, assisting with all needs and requests of our guests.
- The best candidates will possess a passion for providing the best possible customer service.
Report Taker:
The Report Taker position is designed to gather and systematically input information on event day incidents and issues into various computer databases.
- Responsible for gathering information about incidents from other stadium staff, city police and guests.
- Responsible for combining all necessary information and entering it into reporting software.
- Excellent communication skills are necessary.
- Must possess above average computer skills and a willingness to learn new software.
- The best candidates will be detail oriented while being able to multitask.
Elevator Operator:
The Elevator Operator position is responsible for operating passenger elevators. The key to this position is an ability to briefly entertain and escort guests to the proper level of the stadium.
- Responsible for verbally greeting guests.
- Answer questions and direct guests to the correct level of the stadium.
- The best candidates possess excellent verbal communication and interpersonal skills.
Requirements:
- Must commit to work all Acrisure Stadium events, including Pittsburgh Steelers football games, the University of Pittsburgh football games, concerts, etc.
- Must be 18 years or older.
- Must be able to pass a criminal background check and a drug test.
- Maintain a professional appearance.
- Ability to be friendly and courteous, regardless of the situation.
- Effective verbal communication skills.
- Able to stand for long periods of time, walk long distances, and climb stairs.
Store Cashier and Store Associate:
Gift Shop employee duties and responsibilities include, but are not limited to:
- Responsible for greeting guests, answering questions on merchandise, and the ringing up of sales.
- Responsible for running the cash register, counting, and balancing drawers.
- Handle refunds and gift card transactions.
- Help with sizes and styles.
- Slight housekeeping, keeping the store neat and orderly. Sweeping, dusting, and window cleaning.
- Stock, replenishment, and arrange merchandise in the store. Unpack boxes and sort hangers.
All employees are hired as equals. All employees must be willing to cashier, as well as assist customers on the sales floor. Management determines what position and store you will work in. Employees are not guaranteed to remain in the same place for each event.
These are union positions which fall under Local 250 Union. If hired for either position, you would be required to join the Local 250 and incur any costs/fees associated after working a 5 event period or 365 days.
Requirements:
- Must commit to work all Acrisure Stadium events, including Pittsburgh Steelers football games, the University of Pittsburgh football games and possibly concerts, etc.
- Employees are expected to be in full uniform at all times.
- Employees are expected to abide by all stadium security guidelines.
- Must be available to work some evenings, weekends and holidays.
- Game times vary and are subject to change on occasion.
- Must be 18 years or older.
- Must be able to pass a criminal background check and a drug test.
- Maintain a professional appearance.
- Ability to be friendly and courteous, regardless of the situation.
- Able to stand for long periods of time and walk long distances.
- Be a team player who is able to work well in a fast paced environment.
- Employees are not permitted to enter the seating area to watch the game.
How To Apply:
- For more information or to apply, click here.
Luxury Suite Greeter:
The Luxury Suite Greeter position is responsible for providing outstanding customer service to our Suite Level guests at all times.
- Provide guests with quality service to enhance their game day experience.
- Possessing and displaying an in-depth knowledge of the stadium layout and policies.
- Assisting ADA guests by escorting them via wheelchair from their suite to the nearest gate.
- Identify problems before/when they occur and quickly contact the best representative to rectify the situation (Cleaning, Security, Managers, etc.).
- Responsible for greeting guest as they enter the suite floors with a positive attitude.
- Scanning tickets while following appropriate guidelines and procedures.
- Answering stadium, event day, and other various questions with ease.
- Performing pre-event and post-event Suite Level inspections as assigned.
- Quickly and efficiently responding to special requests from suite guests.
- Solving problems according to Luxury Suite procedures and policies.
- Excellent communication skills are necessary.
Requirements:
- Must commit to work all Acrisure Stadium events, including Pittsburgh Steelers football games, and University of Pittsburgh football games, concerts, etc.
- Must be 18 years or older.
- Must be able to pass a criminal background check and a drug test.
- Maintain a professional appearance.
- Ability to be friendly and courteous, regardless of the situation.
- Effective verbal communication skills.
- Able to stand for long periods of time, walk long distances, and climb stairs.
- Be a team player who is able to work well in a fast-paced environment.
Ticket Seller duties and responsibilities include, but not limited to:
- Responsible for verbally greeting guests.
- Provide guests with quality service to enhance their game day experience.
- Selling tickets through the Ticketmaster system and maintaining accountability.
- Distributing Will Call tickets in an efficient manner.
- Identifying problems before/when they occur and quickly contacting the best representative to rectify the situation (Supervisors, Managers, etc.).
- Proactively assisting guests with any questions or concerns they may have.
- Ensuring that all NCAA policies and procedures are followed to prevent compliance issues for the University of Pittsburgh.
This is a union position which falls under the Pittsburgh Stadium Independent Employees Union (PSIEU). If hired for this position, you would be required to join the PSIEU and incur any costs/fees associated.
Requirements:
- Must commit to work all Acrisure Stadium events, including Pittsburgh Steelers football games, the University of Pittsburgh football games, concerts, etc.
- Must be 18 years or older
- Maintain a professional appearance.
- Ability to be friendly and courteous, regardless of the situation.
- Effective verbal communication skills.
- Able to stand for long periods of time, walk long distances, and climb stairs.
- Be a team player who is able to work well in a fast paced environment.
Ticket Taker duties and responsibilities include, but are not limited to:
- Provide guests with quality service to enhance their game day experience.
- Responsible for verbally greeting guests, scanning event tickets, and monitoring ingress to ensure guests do not enter Acrisure Stadium with prohibited items or without proper event tickets.
- Identify problems before/when they occur and quickly contacting the best representative to rectify the situation (Cleaning, Security, Managers, etc.).
- Proactively assisting guests with any questions or concerns they may have.
- Reporting any and all incidents to their Event Manager/Supervisor.
This is a union position which falls under the Pittsburgh Stadium Independent Employees Union (PSIEU). If hired for this position, you would be required to join the PSIEU and incur any costs/fees associated.
Requirements:
- Must commit to work all Acrisure Stadium events, including Pittsburgh Steelers football games, the University of Pittsburgh games, concerts, etc.
- Must be 18 years or older.
- Must maintain a professional appearance.
- Ability to be friendly and courteous, regardless of the situation.
- Effective verbal communication skills.
- Able to stand for long periods of time, walk long distance, and climb stairs.
- Be a team player who is able to work well in a fast paces environment.
The Pittsburgh Steelers are looking for employees to sell 50/50 Raffle tickets during each home game. Duties and responsibilities include:
- Using a kiosk to sell raffle tickets or walking around the stadium selling tickets using a handheld device
- Responsible and held accountable for all cash sales throughout the night and reconciling the devices correctly throughout the game
Qualifications:
- Prior sales experience is strongly preferred, but not required
- Highly motivated, enthusiastic and a team player who can work in a fast paced environment
- Must possess exceptional oral communication skills
- Maintain a professional appearance – a dress code is required
- Able to stand for long periods of time and walk long distances around the stadium in various weather conditions
- Committed to work all/majority of Steelers home games (preseason, regular season, playoffs), working a flexible schedule including evenings, weekends and some holidays if required
- Must be able to pass a criminal background check and credit check
- Must be 18 years or older
Part Time Positions
Hall of Honor Museum Supervisor (P/T)
Expectations:
- Oversee the day-to day operations to ensure an outstanding guest experience
- Adhere to Hall of Honor Museum Policies and Procedures
- Act as a role model within and outside the Pittsburgh Steelers and Acrisure Stadium
- Perform duties as workload necessitates to achieve the goals of the Hall of Honor Museum
- Possess a strong ability to communicate with team members and museum visitors
- Assist in meeting department productivity goals, policies, and standards
- Must possess a vast knowledge of Steeler history
- Museum Supervisors must be available for a minimum of 25 hours per week. Weekday and weekend availability is a must
Essential Duties and Responsibilities:
- Greet and welcome team members, scheduled groups, and individuals upon arrival to the museum and/or stadium tour
- Perform all operations of the museum: sales, admissions, and memberships
- Develop and maintain the knowledge to operate or troubleshoot the museum exhibits and activities
- Assist Hall of Honor Museum Manager with all special events and projects
- Be able to guide museum visitors within the museum space as well as lead stadium tours, as needed
- All other duties assigned by the Guest Experience Management Team
Experience, Education and Licensure:
- College degree or equivalent work experience required. Willingness to work extended hours on game days and on weekends is required
Knowledge and Skills:
- Excellent verbal communication skills are a must
- High comfort level interacting with various audiences and age groups is essential
- Must have a positive and upbeat demeanor with a team-player attitude
- Must be self-motivated, creative, and able to proactively solve problems
- Will need to always possess a professional appearance and demeanor
- The ability to develop and maintain the sales system and digital exhibits
- Ability to lift up to 15lbs
- Ability to walk or stand for long periods of time
Supervisory Responsibilities:
- Hall of Fame Museum Ambassadors
Hall of Honor Museum Ambassador (P/T)
Expectations:
- Adhere to Hall of Fame Museum and Tour Program Policies and Procedures
- Act as a role model within and outside the Pittsburgh Steelers and Acrisure Stadium
- Perform duties as workload necessitates to achieve the goals of the Hall of Honor Museum
- Must possess the ability to communicate well with various size groups and to people of all ages and backgrounds
- Must possess a vast knowledge of Pittsburgh Steeler history
- Museum Ambassadors must be available for a minimum of 25 hours per week. Weekday and weekend availability is a must
Essential Duties and Responsibilities:
- Greet and welcome scheduled groups and individuals upon arrival to the museum and/or stadium tour
- Operate and maintain all exhibits with the museum space as well as within all areas of the stadium tour
- Conduct tours of the stadium, as needed
- Assist with special events and projects within the museum space
- All other duties assigned by the Guest Experience Management Team and/or Museum Supervisor
Experience, Education and Licensure:
- College degree or equivalent work experience desired. Willingness to work extended hours on game days and on weekends is required
Knowledge and Skills:
- Excellent verbal communication skills are a must
- Will need to always possess a professional appearance and demeanor
- Ability to lift up to 15lbs
- Ability to walk or stand for long periods of time
Primary (Essential) Duties:
- Interact and guide visitors through walking tour of Acrisure Stadium.
- Present factual, accurate knowledge in accordance with provided information and adhere to time constraints outlined by the Tour Guide Supervisor.
- Responsible for knowledge of Acrisure Stadium as well as Pitt Panthers, Pittsburgh Steelers, and National Football League history as provided by Guest Experience Department.
- Welcome Guests to Acrisure Stadium prior to all tour start times and follow outlined group check in procedures as assigned by the Tour Guide Supervisor.
Preferred Skills and Abilities:
- Ability to communicate well with various size groups and to people of all ages and backgrounds.
- Strong public speaking skills.
- Knowledgeable of the Pittsburgh Steelers and Pitt Panthers.
- Ability to maintain a POSITIVE and PROFESSIONAL attitude while handling difficult situations is essential.
- Must be able to navigate online ABI/ESS scheduling system to submit availability monthly.
- Tour Guides must report to work 30 minutes prior to their first tour, no later. New Tour Guides are asked to shadow three tours before leading their own.
- Tour Guides are required to make themselves available a minimum of 15 hours per week.
Physical Qualifications:
- Ability to regularly stand, walk, climb stairs, talk, and hear.
- Position requires ability to walk long distances.
Aramark is the exclusive food and beverage provider at Acrisure Stadium. All positions with ARAMARK require flexible hours. Aramark is an Equal Opportunity Employer.
ARAMARK NPO Program
Are you looking for new great ways to fundraise for your Non-Profit Organization, School Sports Team or Church? Join the ARAMARK Acrisure Stadium NPO Program!
We are currently looking for new groups to join our NPO program and help run our concession stands for Steelers and Pittsburgh Panthers home games. All groups must have a 501c3 designation and be able to participate in training prior to working an event. For every game you volunteer, ARAMARK will donate a percentage of the sales to your organization.
For more information please contact Nicole Miller at miller-nicole@aramark.com or 412-697-7123. Please be sure to include your Group Name, Contact Name, and phone number/email address.
All positions with Aramark require a flexible schedule and the ability to lift 25 lbs and remain on feet for eight (8) hours per shift. Age Requirement is 18 years or older.
Suite Server:
- Responsible for pre-event Luxury Suite set up, serving food and beverage in the Suites, and providing excellent customer service.
- Serving experience required.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Game Day Suite Runner:
- Responsible for delivering food and beverage items to various locations throughout the facility.
- Serving experience required.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Bartender:
- Experience and Certification in Mixology is a plus.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Banquet Server:
- Responsible for serving food and beverages in a fine dining atmosphere.
- Customer service and banquet experience a must.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Banquet Supervisor:
- Responsible for supervision of catering staff during all catering events.
- Must be able to communicate and motivate employees while ensuring customer service standards are met.
- Supervisory experience preferred.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Banquet Housemen:
- Responsible for setting and breaking down tables, chairs, dance floors and stages for catered functions.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Cook:
- Ability to work cold, prep, and hot lines and desserts.
- Experience is a plus.
- Must be able to work flexible schedule.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Kitchen Steward/Utility:
- Aids in the preparation and expedition of food and washing of equipment.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Warehouse Worker:
- Able to stock and deliver food and beverage items to different locations throughout the facility.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
- Forklift certification and warehouse experience a plus.
Concession Worker:
- Responsible for selling, preparing, and receiving payment for general concessions food and beverage items during events at the facility.
- Excellent customer service skills are required and cashiering experience is a plus.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
Game Day Supervisor:
- Responsible for supervising a staff of 30-60 employees per event.
- Must be able to communicate and motivate employees while ensuring customer service standards are being met.
- Past supervisory experience preferred.
- Must be able to lift at least 25 lbs. and remain on feet for eight (8) hours per shift.
How to apply:
- Visit https://careers.aramark.com/ to search for and to apply for open positions.
Luxury Suite Attendant:
- Empty trash bins in the Luxury Suites and maintain cleanliness in the suite hallways during games and concerts.
Game Day Supervisor:
- Supervise a group of game day employees that are assigned to work on the concourses and Club Levels.
- Answer cleaning pages and maintain cleanliness in your assigned work area.
Suite Cleaner:
- Seasonal work. Cleaning and maintaining the Luxury Suites during concert and football season.
How To Apply:
- For more information visit Careers | Velociti (velocitiservices.com)
Event Staff:
- Landmark Event Staffing Services provides crowd management and event staffing services for the Pittsburgh Steelers and the University of Pittsburgh football games, and other special events at Acrisure Stadium.
- We also provide services for concerts and other venues in the Pittsburgh region.
- Landmark is seeking fan-friendly individuals to assist in providing Acrisure Stadium guests with a fantastic experience.
- Must be 18 years of age or older.
- Must be able to pass a criminal background check.
How To Apply:
- For more information or to apply, click here.
Full Time Positions
Open positions within the Pittsburgh Steelers organization are posted on Teamwork Online